In today's age every chain supermarket has begun stocking health products and specialised stores such as ours are no longer considered niche. What differentiates us? Why shop with us when you could pick up similar products with your daily groceries.
Convenience - How convenient is it when you can shop in the comfort of your pajamas and fuzzy socks with a steaming cup of coffee. There is no rush to get to the store before closing time, no lines to stand in or put down your cup. Online shopping is available 24/7 so its all about what and when it works for you.
(Now with Covid-19) shopping from home has become the norm. There is no running into family or acquaintances we do not want to see. Its just a few clicks and we're on our way.
Quality - We pride ourselves in sourcing the best quality products available throughout the year, whether we are importing to meet demand during the off season or sourcing locally to give you a taste of home. Its only after you place your order with us that we process and package an product, in our efforts to ensure it arrives to you fresh as possible.
Pricing - Without fixed overheads for storefronts, we are able to help maintain our prices despite the fluctuating market prices caused by seasonal stock, import and transport costs.
Less impulsive shopping - You would think that we should not bring this to your attention but we care about you. When you shop online at Crazy Nuts Online, there is no rush to make your purchases or pressuring tactics to try and get you to buy something that you don’t really need. You can take your time to read product information, and ask questions. We want you to buy what suits you.
Delivery - There is no denying that once you sign for the delivery there is a build up of anticipation as you wait for the opportunity to rip through the packaging and get to the good stuff. The wait makes it all the better!
We at Crazy Nuts Online prioritize every order that we receive and do our best to package and dispatch your order. We then closely track your order, fingers crossed until it reaches you.
Send gifts more easily - Online shopping makes gifting super easy. So I’m afraid you have no more excuses for not sending something special to someone. We can have a gift ready for you in no time with delicious products. Wrapped in ribbons and frills your gift can be delivered directly to the receiver. Alternatively, our gift voucher options is a hassle free alternative for you to give someone special a chance to choose their own little treats.
Reading customer reviews - Online shopping gives you access to customers testimonials so you can read more about our products and the whole customer experience.
Customer service - Sometimes when we are unhappy with a product or need more information, we may feel shy or uncomfortable speaking to someone. The advantage of shopping online is that you can communicate over many platforms and discuss your concerns and get the relevant information quickly. At Crazy Nuts Online we have a built-in chat function that’s available from 9am-9pm but our contact us forms allows you to reach out at any time. Furthermore, you can reach us over social media or a simple phone call that’s available even after the general hours. We are open and honest about our products and services and when we do encounter challenges, we do our best to assist you but we will not mislead you even if it means losing a potential sale.
We pride ourselves in the quest to ensure you firstly, want to shop with us, and secondly, our products are great enough that we become your first choice going forward.
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